Ratings & Reviews

Overall Rating

5(82 reviews)98.8% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Shauna C. - |Recommended: YesGreat place. Everyone is so... — Great place. Everyone is so nice and the office staff is incredible Maintenence is awesome They are so quick to respond to make sure that you are taken care of immediately
response from property -Thank you for your review, Shauna. It is lovely to know that the team has been helpful and kind.
Review From Modern Messagesubmitted by Thomas P. - |Recommended: YesFriendly staff and neighbor... — Friendly staff and neighbors close to many stores like grocery, hardware, restaurants, banks, clothing, and other retail stores. Easy to park and access from several streets.
response from property -It's fantastic to see your positive feedback, Thomas! Thank you for pointing out our community's convenient location and our outstanding team. We're glad you're here.
Review From Modern Messagesubmitted by Leah R. - |Recommended: YesThis is a great community ... — This is a great community It’s well kept and clean. Issues are dealt with in a timely manner. It feels safe and is a great distance from stores etc.
response from property -Thank you for sharing your review with us, Leah. It makes our day to hear that you feel comfortable in our community, and we appreciate your kind words. We hope you continue to enjoy our amenities and convenient location.
Review From Modern Messagesubmitted by Sarah W. - |Recommended: YesSo far being here has been ... — So far being here has been a nice change from my previous environment. The only issue I’ve had is how maintenance does not complete what they need to. There are still issues from when I moved in at the end of March that have not been fixed. Maintenance is a little unprofessional and does not complete work as they say. Besides that the office staff is great and I love my apartment and the property.
response from property -Sarah, we are pleased that you've enjoyed your experience overall here! We are sorry to learn if there is any maintenance request still pending, and we want you to be completely satisfied with any work we complete. Please know that we are available to help with any concerns via email at arrivefountainhills@trinity-pm.com. Thank you for your feedback, and we look forward to connecting with you.
Review From Modern Messagesubmitted by Danielle G. - |Recommended: YesBy far this has been the be... — By far this has been the best experience living in an apartment. I was worried when a new company took over the complex but it turned out to be the best thing. The upgrades are awesome and the staff especially Allison and Tony are the absolute best people you could ask for. This is a great place to cal home.
response from property -Danielle, thank you for your 5-star rating and vote of confidence. We're happy to hear that your apartment experience has been outstanding and you enjoy our updated community and helpful team. And we'll be sure to pass along your kind words to Allison and Tony!
Review From Modern Messagesubmitted by Tabitha W. - |Recommended: YesManagement was very helpful... — Management was very helpful getting us in. The process went very smoothly Maintenance is always fast and they get the job done. The pool is awesome and kid friendly.
response from property -Tabitha, thank you for letting us know you had a seamless move-in. Our team is thrilled to receive your 5-star approval of the superior service you have received. It is a pleasure to have you part of our community.
Review From Modern Messagesubmitted by Katherine G. - |Recommended: YesTony is so friendly and ama... — Tony is so friendly and amazing Thank you so much He was able to fix everything right away and get a part ordered for the other item. Great experience.
response from property -Katherine, thank you so much for praising Tony for a job well done! He is a valuable member of our team, and we look forward to sharing your gratitude with him.
Review From Modern Messagesubmitted by Donald T. - |Recommended: YesWe have been very pleased w... — We have been very pleased with everything and more importantly everyone we have met. I wish we could find some children around my son's age who is going to be 13 in July.
response from property -Donald, it's fantastic to hear that you and your family have been pleased with our community and that you have been able to connect with your fellow neighbors. We wish you and your son the best of luck in finding a play pal, and we hope you will let us know if there is ever anything you need.
Review From Modern Messagesubmitted by Paige K. - |Recommended: YesLove this place The staff ... — Love this place The staff at Arrive has been incredible at making me feel at home. This is very nice quiet little complex. It is clean, safe, well maintained, and has a nice pool area. I moved here for the cycling, and so far it has been wonderful. I would certainly recommend this location as a great place to live.
response from property -Thank you for your uplifting review, Paige. We are delighted to know that you are enjoying life in our community, and we truly appreciate your recommendation. Your review has brightened our day!
Review From Modern Messagesubmitted by Jillian W. - |Recommended: YesWe have been living at Arri... — We have been living at Arrive for almost a year now and couldn’t be happier. The front office staff maintenance are amazing They go above and beyond. The location is ideal and the amenities are great
response from property -Jillian, thank you for your 5-star review! Our team of professionals always strive to exceed our resident's satisfaction. It feels wonderful to know we are doing things right. Most of all, we appreciate you for choosing us as your home.
Review From Modern Messagesubmitted by Michael D. - |Recommended: YesGreat community and happy t... — Great community and happy to call it home. Travis and Allison have been great. My apartment is fantastic and the pool is so nice. Love this place
Review From Modern Messagesubmitted by Nico S. - |Recommended: YesThe Summer is heating up ... — The Summer is heating up And right on time our air conditioning decided to go out on a holiday weekend... But, a call to the office Tony G. who was on call showed up at our door to see what he could do for us. It was coming up on a 100 couple of days, after checking everything out our unit was declared dead. Being a Sunday of a long weekend, the soonest it could be replaced was Tuesday So, Tony set everything up brought us a portable air conditioner unit to get us through the weekend. Tuesday rolled around he showed up with the repair crew. He took the time to walk all around of us through what was expected if I had questions. The work was loud took a couple of hours but, Maintance showed up several times to check in. As everything was wrapping up, Tony was there to make sure that my apartment was left in the same order it started except amazingly cooler . It’s really fantastic to have someone on staff that follows up makes sure that the work done is actually done Great job Tony G. We are glad you are here
response from property -Nico, thank you for praising Tony and our maintenance team so highly! Tony is always going the extra mile to ensure our residents receive exceptional customer service. We're sure your kind words will make his day.
Review From Modern Messagesubmitted by Mark E. - |Recommended: YesNice community, beautiful l... — Nice community, beautiful landscaping, quiet at night, conveniently located in town, near grocery stores, near lots of walking and biking and really wonderful scenery, friendly neighbors. We are very happy to live here.
response from property -Mark, we're so delighted to know that you're finding our community attractive and conveniently located! We are happy to have you here, and we hope you continue to enjoy the friendly atmosphere. Thank you.
Review From Modern Messagesubmitted by Sarah G. - |Recommended: YesTravis and Allison both hav... — Travis and Allison both have been so helpful, kind, and welcoming during the moving process. I gave Travis a list of the things that need to be replaced or repaired and he has assured me that everything will be taken care of. So far the moving process has been surprisingly easy and as if right now I have no complaints.
response from property -Sarah, thank you for your 5-star feedback! We love hearing how Travis and Allison contributed to your smooth move-in. They will take good care of you and make you feel right at home in our fantastic community.
Review From Modern Messagesubmitted by Diondra M. - |Recommended: YesThis has been the easiest c... — This has been the easiest community to live in. Everything I need is within walking distance, there’s a beautiful fountain, lovely walking trails, and the view of the stars at night is just breathtaking. Along with all of these perks, the front office staff far exceeds anyone’s expectations. Allison and Travis are the absolute best. Simply amazing.
response from property -Diondra, thank you for praising Allison and Travis so highly! They truly reflect our commitment to providing exceptional customer service. We hope you continue to enjoy our kind team, convenient location, and scenic landscape for many years to come!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Arrive Fountain Hills", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Arrive Fountain Hills", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose