Ratings & Reviews

Overall Rating

5(72 reviews)98.6% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Michael D. - |Recommended: YesGreat community and happy t... — Great community and happy to call it home. Travis and Allison have been great. My apartment is fantastic and the pool is so nice. Love this place
Review From Modern Messagesubmitted by Nico S. - |Recommended: YesThe Summer is heating up ... — The Summer is heating up And right on time our air conditioning decided to go out on a holiday weekend... But, a call to the office Tony G. who was on call showed up at our door to see what he could do for us. It was coming up on a 100 couple of days, after checking everything out our unit was declared dead. Being a Sunday of a long weekend, the soonest it could be replaced was Tuesday So, Tony set everything up brought us a portable air conditioner unit to get us through the weekend. Tuesday rolled around he showed up with the repair crew. He took the time to walk all around of us through what was expected if I had questions. The work was loud took a couple of hours but, Maintance showed up several times to check in. As everything was wrapping up, Tony was there to make sure that my apartment was left in the same order it started except amazingly cooler . It’s really fantastic to have someone on staff that follows up makes sure that the work done is actually done Great job Tony G. We are glad you are here
response from property -Nico, thank you for praising Tony and our maintenance team so highly! Tony is always going the extra mile to ensure our residents receive exceptional customer service. We're sure your kind words will make his day.
Review From Modern Messagesubmitted by Mark E. - |Recommended: YesNice community, beautiful l... — Nice community, beautiful landscaping, quiet at night, conveniently located in town, near grocery stores, near lots of walking and biking and really wonderful scenery, friendly neighbors. We are very happy to live here.
response from property -Mark, we're so delighted to know that you're finding our community attractive and conveniently located! We are happy to have you here, and we hope you continue to enjoy the friendly atmosphere. Thank you.
Review From Modern Messagesubmitted by Sarah G. - |Recommended: YesTravis and Allison both hav... — Travis and Allison both have been so helpful, kind, and welcoming during the moving process. I gave Travis a list of the things that need to be replaced or repaired and he has assured me that everything will be taken care of. So far the moving process has been surprisingly easy and as if right now I have no complaints.
response from property -Sarah, thank you for your 5-star feedback! We love hearing how Travis and Allison contributed to your smooth move-in. They will take good care of you and make you feel right at home in our fantastic community.
Review From Modern Messagesubmitted by Diondra M. - |Recommended: YesThis has been the easiest c... — This has been the easiest community to live in. Everything I need is within walking distance, there’s a beautiful fountain, lovely walking trails, and the view of the stars at night is just breathtaking. Along with all of these perks, the front office staff far exceeds anyone’s expectations. Allison and Travis are the absolute best. Simply amazing.
response from property -Diondra, thank you for praising Allison and Travis so highly! They truly reflect our commitment to providing exceptional customer service. We hope you continue to enjoy our kind team, convenient location, and scenic landscape for many years to come!
Review From Modern Messagesubmitted by Sarah W. - |Recommended: YesSo far the experience has b... — So far the experience has been a nice transition from my old environment. The neighborhood is nice and quiet. The only issues I have had were with the maintenance issues. I have already discussed them with management and they are getting resolved. Besides that I do enjoy the community and am happy to be here
response from property -Sarah, thank you for making a home with us! We're glad that our team was able to assist you with your maintenance concerns. If we may ever be of further service, please don't hesitate to ask!
Review From Modern Messagesubmitted by Tina P. - |Recommended: YesLove Arrive Great people, ... — Love Arrive Great people, awesome views Staff is accommodating and maintenance always comes promptly Can’t wait for the pool area to reopen
response from property -Wow, thank you for the outstanding review, Tina! It's great to hear how accommodating and supportive our team is to you. You've brightened our day!
Review From Modern Messagesubmitted by Danielle G. - |Recommended: YesAll of the staff is super f... — All of the staff is super friendly and I love the upgrades that the new management has installed. This is a great place to call home. Maintenance calls are handled promptly and office is always willing and happy to go above and beyond
response from property -Danielle, thank you so much for sharing your encouragement for our friendly team members, appealing renovations, and prompt service! You're definitely right about us aiming to go above and beyond, so if you ever need anything else, just email us at arrivefountainhills@trinity-pm.com and let us know!
Review From Modern Messagesubmitted by Sherrie M. - |Recommended: YesMy family husband and son ... — My family husband and son and I moved in on January 15th. We have been very happy with the staff, maintenance crew and residents. Everyone is very friendly and ready to meet your needs very quickly. I have recommended Arrive to my Hair dresser Emily. I hope she becomes my new neighbor ❤️ Sherrie
response from property -Sherrie, we appreciate your review. It is wonderful to have your family here, and we are glad you are happy with the community. We look forward to welcoming Emily to the community soon! Have a nice day.
Review From Modern Messagesubmitted by RoseMary M. - |Recommended: YesOur community is following ... — Our community is following guidelines so we cannot use any of the amenities that are offered , the pool, workout room , but our maintenance staff, Shawn and Tony are doing a great job of keeping the outside of the community looking very well kept. Knowing that Allison and Travis are here , even though we have to see them outside and 6 ft apart . We all have to be kind and patient with one another and we’ll get thru this Terrible Pandemic.
response from property -RoseMary, we are grateful for your thoughtful sentiments about our community. Thank you for your kind words about our team members Shawn and Tony, who work hard every day to make our community a better place. It is truly wonderful to hear your positive perspective during such a challenging time.
Review From Modern Messagesubmitted by Jillian W. - |Recommended: YesI love this apartment compl... — I love this apartment complex. The staff is always very helpful. The location is great, close to grocery store, coffee shop and restaurants. The community is very quiet and the grounds are well maintained.
response from property -Thank you for brightening our day with your incredible review, Jillian. Your comments about our team reaffirm our commitment to excellence. It's nice to know our locations works so perfectly for you. We're glad you enjoy it here.
Review From Modern Messagesubmitted by Javan W. - |Recommended: YesI enjoy living at Arrive. T... — I enjoy living at Arrive. The office staff, both Allison and Travis are a joy to work with. Tenants seem quiet for the most part. Wide spread in age ranges and family sizes.
response from property -Hi Javan, your fantastic review heartens us! We're thrilled that Allison and Travis have been so kind and helpful towards you. We're sure your favorable feedback will make their day!
Review From Modern Messagesubmitted by Aleksandra K. - |Recommended: YesI have already loved living... — I have already loved living here but the recent changes have made me love it even more. My most favorite is the new espresso machine, as well as the improvements in the gym.
response from property -Aleksandra, your feedback means the world to us! Thank you for the vote of approval on our recent renovations. It's great to hear that you are getting the most out of all our amenities, and we look forward to seeing you at the espresso machine.
Review From Modern Messagesubmitted by Brian R. - |Recommended: YesI'm happy we found this com... — I'm happy we found this community to live in. Allison and Travis in the office have been extremely helpful. As well as Shawn the maintenance man. They actually look for ways in which they can help make life easier for you.
response from property -Brian, thank you for your review and a five-star rating. We will be sure to pass your kind words along to Allison, Travis, and Shawn.
Review From Modern Messagesubmitted by Michelle K. - |Recommended: YesGreat experience so far Tr... — Great experience so far Travis and Allison have been wonderful to work with in the leasing office and are incredibly helpful. The residents I have met so far have been very nice. Great location too
response from property -Welcome to your new home, Michelle! Thank you for letting us know Travis and Allison have taken such great care of you. It puts a smile on our faces to hear how welcoming our community has been. Please let us know if there is anything we may assist you with as you continue to settle in.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Arrive Fountain Hills", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Arrive Fountain Hills", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose