Ratings & Reviews

Overall Rating

5(134 reviews)99.3% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Leonard S. - |Recommended: YesThe process of applying for... — The process of applying for and getting approved for a lease was easy with assistance from Jasmined. I moved from Minnesota and so far everything has exceeded my expectations. The view from my unit is fabulous.
response from property -Leonard, thank you for letting us know about your seamless move-in process. We are glad to hear that Jasmined was able to take care of everything you need, and we hope you are settling in and enjoying your apartment home.
Review From Modern Messagesubmitted by Sarah W. - |Recommended: YesI have loved living here fo... — I have loved living here for over a year now It was an amazing opportunity to get to find a place I could call home for a bit in Fountain Hills. I have loved it so much, I chose to renew my lease once more The property manager Jasmined was a huge help in the renewal process and has been so helpful getting everything else I needed to make sure I am all set to continue to call this place home
response from property -Sarah, thank you for the high rating of our community! We are encouraged to know you are so satisfied with your apartment home and community.
Review From Modern Messagesubmitted by Michael S. - |Recommended: YesGreat location and many nic... — Great location and many nice amenities. The fitness center is way bigger than others I've seen in the area. My apartment is modern and bright and I'm really enjoying living here. The staff has been very friendly and helpful in making my move from out of state as easy as possible. Thank you.
response from property -Michael, we appreciate you sharing your excellent move-in experience with us! We are happy that we were able to assist you so effectively and that you are enjoying your new home.
Review From Modern Messagesubmitted by Melissa Q. - |Recommended: YesSo quiet and so clean. The ... — So quiet and so clean. The grounds are very well taken care of. The pool area has enough shade but also enough spots to sit in the sun and relax.
response from property -Melissa, thank you for your feedback on our atmosphere and upkeep! We are glad that our hard work is paying off for you. If you need anything, please let us know.
Review From Modern Messagesubmitted by Cortney B. - |Recommended: YesThe apartments are very nic... — The apartments are very nice. And if something is wrong maintenance is on it almost right away. They have a doggy park which if fenced in. The pool and hot and gym area are nice amenities to have here.
response from property -Cortney, thank you for your review and a 5-star rating. We are proud of the high-caliber team of professionals we have in our community and are glad you have taken notice. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Marietta K. - |Recommended: YesI love this community as it... — I love this community as it is very beautiful and peaceful. The location is great which is very important to me as my work place is just around the corner. Most of all, the view from my unit is just simply awesome
response from property -Thank you for the great review, Marietta! We're glad to see that you are enjoying your convenient location, and we hope you are happy here for a long time.
Review From Modern Messagesubmitted by Aysha J. - |Recommended: YesI love it here it’s so peac... — I love it here it’s so peaceful and the staff is great if anything is wrong they are always very quick to fix whatever it is. Other residents are all very nice as well.
response from property -Aysha, thank you for letting us know that you love your home. We will continue striving to increase your satisfaction. If ever you need our assistance, we are here for you.
Review From Modern Messagesubmitted by RoseMary M. - |Recommended: YesI am pleased by the way the... — I am pleased by the way the community is looking now that this pandemic had eased up a little. I’m hoping the heater on the pool will be turned on in a couple of months as the weather turns warmer. The staff has been responsive to my needs almost immediately after my request.
response from property -RoseMary, thank you for noticing our increased efforts to keep our community looking nice and our team's responsiveness! We look forward to pool weather, too.
Review From Modern Messagesubmitted by Lauren M. - |Recommended: YesWe love the amount of space... — We love the amount of space in the unit. Friendly staff. The facilities are now available and access cards have been fixed. There are bathrooms in the gym. I was told they are not “open to public” and they are always locked. This seems very inconvenient with a 24 7 gym and pool that is open late. Why have a bathroom in the gym area that residents cannot use while there.
response from property -Lauren, it sounds as though you are having a great experience in our community. We have taken your feedback about the restrooms to the team for internal discussion and future improvement. If there is anything additional you would like to share, please feel free to stop by the office at any time.
Review From Modern Messagesubmitted by Sarah W. - |Recommended: YesIt has been a nice environm... — It has been a nice environment to live in. I do appreciate Fountain Hills. Unfortunately I do think we pay more for location compared to quality of the way the apartment complex and buildings are maintained.
response from property -Sarah, we are happy to hear you enjoy our community! We want you to be satisfied with upkeep, and we encourage you to contact us at arrivefountainhills@trinity-pm.com if you have any specific concerns. Thank you.
Review From Modern Messagesubmitted by Danielle G. - |Recommended: YesBeautiful complex perfect l... — Beautiful complex perfect location I can walk to the grocery store and Starbucks easily and great amenities. I’ve loved living in fountain hills for the past 2 1 2 years.
response from property -Danielle, we appreciate your very complimentary review! Indeed, a great location and practical amenities may go a long way in making your home a comfortable place to be. Your words let us know we are headed in the right direction. Thank you for your loyalty.
Review From Modern Messagesubmitted by Michael S. - |Recommended: YesAmazing place to call home ... — Amazing place to call home Have been here 3 years and will be here for many more. Love the layouts and Fountain Hills is nice. Very short walk to the fountain.
response from property -Michael, your loyal residency means the world to us! We could not be happier to know you do not plan on leaving our community anytime soon. Please continue to enjoy our convenient location.
Review From Modern Messagesubmitted by Timothy S. - |Recommended: YesSo far our time at Arrive F... — So far our time at Arrive Fountain Hills has been excellent. There were issues with appliances when we moved in, but Rob and Jasmined were very responsive in getting us fixed up so we could settle to our new home. I cannot say enough good things about the staff here. Everyone is very welcoming and friendly. Jasmined was particularly helpful with us having to view the apartment via video from Oklahoma and do all the paperwork online and emails. Rob also has been excellent with helping us out with the appliances as well as smaller issues. We are very excited to be here and look forward to the future.
response from property -Thank you for the glowing review, Timothy. We especially appreciate your comments regarding our team members Rob and Jasmined. We agree they are an asset to the community, and we will be sure to pass on your review to them.
Review From Modern Messagesubmitted by Jillian W. - |Recommended: YesThe location, small communi... — The location, small community and staff have made living here a wonderful experience. Would highly recommend to anyone looking for affordability and reliability in your future home.
response from property -Thank you for your recommendation, Jillian. It's wonderful to hear that you have had such a positive experience thus far, and we hope you are happy here for a long time.
Review From Modern Messagesubmitted by Annika G. - |Recommended: YesI’ve felt very welcomed her... — I’ve felt very welcomed here since we moved in I’d like another parking space that is closer but other then that it’s amazing here I’m very happy we chose arrive
response from property -Annika, thank you for your review. Our team is dedicated to ensuring that you enjoy your home. We appreciate you for taking the time to compliment us. Please feel free to contact us if you would like to discuss how you may obtain a closer parking space.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Arrive Fountain Hills, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Arrive Fountain Hills, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose